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Procesario

Order-to-Cash

Know which orders are most likely to delay cash or customer commitments.

See the whole chain from order to payment as one connected process, and act on the orders that put cash timing or promised dates at risk.

In developmentFor CFOs and COOs who own cycle time, OTIF and DSO across sales, operations and finance.
Book a demoStart with one process
ORD-31877Meridian Foods · €96,400 · promised 24 Sep
Order received → Partial shipmentNOWInvoiced on time 21%Invoice delayed 12%▲ 67% risk · cash delayed 11–16 days◇ Release credit hold · complete shipment · human approval required● Invoiced 23 Sep · paid on terms · recorded → model
Process trace for ORD-31877: observed events Order received, Credit review, Allocated, Partial shipment. At the present moment the case branches into three predicted futures: Invoiced on time (21%), Invoice delayed (12%), Cash delayed (67%). Risk flagged: 67% risk · cash delayed 11–16 days. Recommended action: Release credit hold · complete shipment (Human approval required). Executed · A4. Realized outcome: Invoiced 23 Sep · paid on terms. The outcome is recorded and fed back to the model.

The problem

Order-to-cash fails in the gaps between functions. A credit hold delays a shipment; a late shipment delays the invoice; a documentation error at delivery becomes a dispute at collection. Each team sees its own step. The cash consequence is only visible at the end.

The process

The steps the process takes — and the risks along them.

  1. 1Order
  2. 2Credit
  3. 3Fulfillment
  4. 4Shipment
  5. 5Invoice
  6. 6Payment
Credit blockPromise-date missInvoice delayDispute at deliveryLate payment

observed process · predictable risks along it

See · Predict · Act · Measure

How the loop applies to order-to-cash.

See
  • Orders, credit decisions, fulfillment, shipments, invoices and payments as one object-centric trace.
  • Where time and cash are lost between functions, and which order types, customers and sites drive it.
  • The upstream origins of downstream disputes and delays.
Predict
  • Block and promise-miss probability per order.
  • Invoice delay and expected invoice date.
  • Late-payment probability on the resulting receivable.
Act
  • Trigger credit review before an order blocks, with the context assembled.
  • Escalate fulfillment for orders that are likely to miss commitments.
  • Send approved customer communication ahead of a delay.
  • Hand off structured actions to existing automation where the step is predictable.
Measure
  • Order-to-cash cycle time
  • Blocked orders and time in block
  • OTIF
  • Invoice timing
  • DSO

Predictions and interventions

What a prediction looks like, and what follows it.

Each open case carries a probability, a confidence, the value exposed, its drivers and the remaining intervention window. A recommended action sits beside it, bounded by your policy and the autonomy level your team approved.

The figures shown are illustrative sample data, not customer results. Procesario does not publish generic accuracy percentages.

How Predict works
Promise-date and cash riskORD-31877
67%Medium
Order value
€96,400
Expected cash delay
11–16 days
Intervention window
~4 days
Confidence
calibrated · high

Drivers

  • 1Credit review pending
  • 2Partial allocation
  • 3Carrier lead time
  • 4Customer pays late on partial shipments
model o2c-risk · horizon 21 dIllustrative example

Measure

Measured on the KPIs you already own.

Treated cases are compared with comparable untreated cases against the baseline established at the start. We do not claim customer improvements without evidence; results are reported from the record with method and period.

Measured againsttreated vs. comparable untreated
  • ΔCycle time
  • ΔBlocks
  • ΔOTIF
  • ΔInvoice timing
  • ΔDSO

Baselines are established in the Outcome Sprint. Results are reported from the record, with method and period.

Architecture

The same platform, applied to order-to-cash.

Connect reads the systems where the process leaves its trace; Discover reconstructs it; Predict scores the open cases; Orchestrate routes the intervention; Control governs it; Operational Memory keeps the record.

Read the architecture
  1. Experience
    • Executive
    • Process owner
    • Analyst
    • Operator
    • Developer
    • Admin
  2. GovernanceProcesario Control
    • Identity
    • Permissions
    • Policies
    • Autonomy
    • HITL
    • Audit
    • Model governance
    • Cost controls
  3. OrchestrationProcesario Orchestrate
    • Workflow
    • AI agents
    • Humans
    • APIs
    • Systems
    • RPA
    • Events
  4. Decision
    • Recommendations
    • Rules
    • Policies
    • Next-best action
    • Optimization
    • Explainability
    • Confidence
  5. PredictionProcesario Predict
    • Next event
    • Remaining time
    • SLA risk
    • Payment risk
    • Delivery risk
    • Exception probability
    • Anomaly
  6. Process intelligenceProcesario Discover
    • Discovery
    • Conformance
    • Variants
    • Root cause
    • Object-centric analysis
    • KPI
    • Value leakage
  7. Process contextProcesario Process Graph
    • Cases
    • Objects
    • Events
    • Activities
    • Roles
    • Systems
    • Policies
    • Decisions
    • Relationships
    • Outcomes
  8. Connect
    • ERP
    • CRM
    • Databases
    • Files
    • APIs
    • Event streams
    • Documents
    • Email
    • Data platforms

Spans all layers

Operational Memory

The record of what was predicted, decided, done and achieved — read by every layer, written by every action.

  • predictions
  • decisions · edits
  • actions · agent traces
  • outcomes · KPI deltas
  • policy changes

Procesario Outcome Sprint

Do not start with a transformation program. Start with one outcome.

One process. One measurable problem. One working evidence-to-action loop.

A typical Order-to-Cash Outcome Sprint targets one measurable problem across the chain — for example time in credit block or invoice timing — and ends with a live risk feed and one governed intervention running.

Typical initial scope: approximately 4–6 weeks depending on data readiness and complexity.

Discuss an Outcome SprintHow the Sprint works
  1. 01

    Connect

    Establish data.

  2. 02

    Understand

    Reconstruct process reality.

  3. 03

    Predict

    Identify outcomes while intervention is possible.

  4. 04

    Decide

    Define the permitted next action.

  5. 05

    Act

    Operationalize the response.

  6. 06

    Measure

    Evaluate the outcome.

Start with the outcome you want to change.

Show us one process where delay, risk, rework or exceptions cost real money. We'll explore how Procesario could move from evidence to prediction to controlled action.

Book a demoStart with one process